SNS Marketing · Operation
transcosmos Korea supports integrated marketing by combining extensive knowhow and the latest advertisement technologies and also using internet advertisement, web production, and SNS.
Consulting Service
- Develop from marketing plan to SNS marketing, and its process to operation
- Content develop, Application develop, operation and monitoring
- Measuring the effectiveness documentation
- Customized Guideline Development
Operation and Monitoring Service
- Content development for SNS talented sources, registration and monitoring
- Customer inquiry and comment management
- Arouse customer interest and maintain friendly relationship
- Support active CRM with call center and FAQ
Marketing Promotion
- Suggest the very best promotion and operation based on Customer Marketing strategy and the purpose of SNS application
- Spread effectively at reasonable expenses with the fusion of different styles of campaign, application and advertisements
Research · Analysis
- Analyze collected VOC(Voice of Customer) data from SNS
- Provide analyses result to Customer and develop process in order to response effectively
Contact center
Inbound