transcosmos Korea’s inbound service consists of Customer Support and Technical Support. Furthermore, the company generally provides inbound service that satisfies company requirements.
Technical support service is about quickly and accurately responding to inquiries and claims related to computer hardware/software operation methods, error/recovery and other technical related inquiries, Post-Sales, and other various technical problems.
By providing service that relies on a systematic process, transcosmos Korea helps improve task efficiency and customer satisfaction.
Technical Support Process
Technical Support Service Components